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The Rose & Crown
“We”, “us” and “our” refer to The Rose & Crown Pub in Aston.
Your privacy
Your information deserves care and respect.
Welcome to The Rose & Crown. We are committed to protecting the privacy and security of our customers and website visitors.
This policy explains how we collect, use, share and protect your personal information when you visit our website, make a booking or get in touch with us. We handle personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
The people responsible for your data.
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Your contact details
Address: 10 Benington Road, Aston,
Stevenage, Hertfordshire, SG2 7DX
Website:
roseandcrownaston.pub
Data queries:
Contact us online
Information we collect
Only what helps us look after your visit.
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Information you give us
This may include your name, email address and telephone number when you contact us or make a booking, as well as booking details, special requests and dietary requirements.
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Website information
We may collect technical and usage information, such as your IP address, browser type, device information and the pages you visit. This is often collected through cookies.
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Booking details
Where you book with us, we may collect details including the date, time, party size and any information needed to help us prepare for your visit.
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Marketing choices
If you choose to hear from us, we may keep your contact details and record your preferences so we can send relevant news and offers.
How we use your information
Clear reasons for using your data.
- Managing bookings: to process and confirm reservations. Legal basis: performance of a contract.
- Responding to enquiries: to answer questions sent by contact form, email or telephone. Legal basis: legitimate interests.
- Marketing communications: to send news and offers where you have agreed to receive them. Legal basis: consent.
- Improving our website: to understand website use and improve customer experience. Legal basis: legitimate interests.
- Meeting legal obligations: to comply with legal, accounting or regulatory requirements. Legal basis: legal obligation.
Keeping your information safe
Protected, shared carefully and retained only when needed.
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Sharing with trusted services
We do not sell your personal data. We may share the minimum information necessary with trusted providers that support our bookings, website, analytics or email communications.
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Security and retention
We use appropriate technical and organisational measures to protect your information, including HTTPS encryption. We retain personal data only for as long as necessary for the purpose it was collected.
Your rights
You remain in control of your personal data.
- The right to access a copy of the personal data we hold about you.
- The right to correct inaccurate or incomplete information.
- The right to request erasure of your data in certain circumstances.
- The right to restrict or object to processing.
- The right to withdraw consent for marketing communications at any time.
Cookies, updates and contact
Questions? We are here to help.
Our website uses cookies to support your browsing experience. You can find more information in our Cookies Policy.
We may update this Privacy Policy from time to time. The latest version will always appear on this page.
Contact details
Online: Contact The Rose & Crown
Post: The Rose & Crown, 10 Benington Road, Aston, Stevenage, Hertfordshire, SG2 7DX
You also have the right to complain to the Information Commissioner’s Office.
